Privacy Policy

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This Privacy Policy explains how Big Fitness Inc. (“Big Fitness,” “we,” “us,” or “our”) collects, uses, and protects the information you provide when subscribing to our text message (SMS/MMS) and email communications through our website, app, or in-person services.

1. Information We Collect

When you opt in to receive communications from us, we may collect your:

• Name
   
• Mobile phone number
   
• Email address
   
• Membership or booking details related to your fitness, recovery, or training services
   

We collect this information to send you updates, appointment reminders, promotions, and important service notifications.

2. How We Use Your Information

Your information is used exclusively to:

• Deliver text messages, emails, and app notifications related to your membership or services
   
• Provide updates on new amenities, programs, and events
   
• Send scheduling confirmations, billing reminders, and recovery session details
   
• Communicate exclusive offers or challenges for members
   

We do not sell, rent, or share your contact information with third parties for their marketing purposes.

3. Message Frequency and Opt-Out

Message frequency may vary based on your engagement and selected services. You can opt out at any time by replying STOP to any text message or clicking the Unsubscribe link in any email. Standard message and data rates may apply.

4. Data Security

We implement industry-standard encryption and data protection protocols to safeguard your personal information. All text and email communications are managed through secure, compliant platforms designed to prevent unauthorized access, loss, or misuse of data.

5. Consent

By subscribing to Big Fitness communications, you confirm that you are the account holder or authorized user of the phone number or email provided, and you consent to receive recurring text and/or email messages from Big Fitness.

6. Third-Party Service Providers

We may use trusted third-party platforms (such as SMS or email marketing software) to deliver our messages. These providers are contractually obligated to protect your information and comply with all applicable privacy laws.

7. Your Rights

You may request to view, update, or delete your contact information at any time by contacting us at (314) 384 8473 or
Jordangonzales@bigfitnessstl.com

8. Policy Updates

We may update this policy periodically. The latest version will always be available on our website and app. Continued use of our messaging services after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or our communication practices, please contact:
Big Fitness Inc.
1904 Washington Ave St. louis Missour 63103
(314) 384 8473
Jordangonzales@bigfitnessstl.com